Event Info/New


Sase Certification Security Solutions Services Sd Wan
- In today's dynamic landscape, the evolution of the digital economy serves as a compelling catalyst for organizations to revamp their networks, facilitate remote work, enhance cloud connectivity, reinforce cybersecurity, and maximize productivity. In particular, the shift to cloud computing and remote work has increased the need for secure access for any user from any device and any cloud to network resources. As a result, security and risk management leaders are adopting secure access service ... [Read More]


Customer Intelligence Retailers Customer Intelligence Data Omnichannel
- For The Drum's Retail Focus Week , Acxiom's Melanie Gerik (industry partner, retail & consumer goods) looks at how AI is transforming omnichannel retail from a disjointed multichannel reality to a seamless, personalized experience. Read on for actionable insights on leveraging customer intelligence and staying ahead in this rapidly developing area. You'd be hard pressed to find two more overused buzzwords than artificial intelligence (AI) and omnichannel. But when retailers put these two ... [Read More]

Source: thedrum.com

Security Automation Team D3 Playbooks Time
- Who do you want running your security operations: robots or cyborgs? For our less nerdy readers, robots are entirely machines, whereas cyborgs are humans that have been augmented with technology. In cybersecurity, the "robot" path would mean trying to replace human analysts with automation wherever possible. With new technology making this more and more realistic, people in the security industry can't help but wonder if budget-conscious companies will see this path as an appealing cost saver. ... [Read More]


- Introduction Artificial Intelligence is revolutionizing enterprise technology, and will redefine enterprise software design, and transform how businesses enhance customer, user experiences and drive business outcomes. While AI has infiltrated many aspects of enterprise software—from automating mundane tasks to delivering advanced data insights—it hasn't fully integrated into the creative process of enterprise software design. This article explores the current landscape of AI in ... [Read More]


Payments Businesses Systems B2b Payment Services
- Businesses, particularly global ones, exist and transact across fragmented payment ecosystems. Just ask any organization about their cross-border growth plans and how it's going from a payments perspective: the absence of standardization and interoperability will become immediately apparent. Against a B2B backdrop of a growing trend toward digitalization and automation in B2B payments, driven by factors such as cost savings, efficiency gains and the need for remote collaboration; ... [Read More]

Source: pymnts.com

- Citizen developers are transforming the landscape of app development . These non-professional developers leverage low-code and no-code platforms to create applications without extensive programming knowledge. This democratization of app development enables businesses to innovate rapidly. With easy-to-use interfaces and drag-and-drop features, anyone with a creative idea can turn it into a functional application. This movement is breaking down the barriers traditionally associated with software ... [Read More]


Candidates Process Automation Job Team Tasks
- Finding the right candidates for your business's open positions can be long and repetitive. Even for the most experienced recruiters, dealing with many applicants and all the accompanying tasks can take up a significant amount of time every week. Your human resources team and any external recruiters you use play an essential role in helping you find the right people to bring into your organization. They're the most valuable when they can use their unique perspectives and experience to decide ... [Read More]

Source: learn.g2.com

- In today's rapidly evolving digital landscape, businesses are constantly seeking new ways to enhance customer service and ensure client satisfaction. The integration of technology into customer service operations can dramatically improve the efficiency and quality of service provided. This article explores some of the latest trends and innovations in technology that are helping businesses revolutionize their customer service departments. Enhancing Customer Service through AI and Chatbot ... [Read More]


Crm Customer Data Systems Management Sales
- Friday, 24 May 2024 Contents 1. Streamlining Communication and Data Management 2. Customer Relationship Improvement through Personalization 3. More Efficient Sales and Marketing 4. Operational Cost Reduction 5. Better Decision-Making with Real-Time Data 6. Improved Data Security and Compliance Conclusion Frequently Asked Questions 1. How does CRM software improve customer loyalty? 2. Can CRM integration be cost-effective for small businesses? 3. What are the common challenges in adopting CRM ... [Read More]


Crm Customer Support Software Features Service
- Looking for the best contact center CRM? Explore the top 6 options, compare features, pricing and pros and cons to find the perfect fit for your business. Customer relationship management software made specifically for contact or help centers are used by agents or reps to help serve existing and potential customers. These platforms host all customer information, including contact information, interaction history, purchase orders and more. These CRMs help manage ongoing customer relationships by ... [Read More]