Jun 20th, 2024 - Think back to March 2020, when remote work was brand new and conversational generative AI was associated with the likes of science fiction. Clearly, a lot has changed. Work from home (WFH) and AI are the two big acronyms that have entered our vocabularies since the pandemic, and both bring their own opportunities and challenges for workplaces — but especially for their IT departments. Securing and operating hybrid environments has brought about new challenges for IT departments as they ... [Read More]

Jun 20th, 2024 - Take a guess at filling in the blank here: _______ is to AI Agents as Data is to AI Models The answer, as you likely surmised from my headline, is APIs . Let's discuss why… Data is the differentiation in AI models For the past year and a half, the hyper hype cycle of AI madness has agreed on only one clear truth: data will be your most strategic asset in the Age of AI . LLM AI engines from OpenAI, Google, Anthropic, Meta, et al., are ultra-powerful — but increasingly commoditized. ... [Read More]

Jun 20th, 2024 - Discover how businesses can benefit from LC/NC solutions and why democratizing data access is essential for agile decision-making. Imtiaz Mohammady, CEO of Nisum, explores how leveraging low-code/no-code solutions and generative AI can empower business units to manage their data pipelines and automate tasks, fostering agility and enhancing decision-making processes. In 2023, a triple squeeze of economic pressure and tech talent with a high price tag led Chief Information Officers (CIOs) to ... [Read More]

Jun 20th, 2024 - Friday, 21 Jun 2024 What are the challenges in traditional data collection? Traditional data collection methods, such as manual data entry, survey paper forms, and indirect data gathering from third-party sources, face significant challenges. Other traditional methods include tracking cookies, IP tracking and website analytics, which often collect data without explicit user consent. These methods often need more direct interaction and transparent communication with customers, making them prone ... [Read More]

Jun 20th, 2024 - Strategic advice on AI implementation, data privacy and accessibility best practices and seamless martech integration. My previous article, " 3 pointers to navigate the confusing martech marketplace ," offered essential strategies for navigating the evolving martech landscape. Staying updated with new strategies and tools is crucial for driving your martech transformation as this ecosystem grows.  It's just as important to approach this transformation with a strategic, deliberate and ... [Read More]

Jun 20th, 2024 - In this Help Net Security interview, Julianna Lamb, Stytch CTO, discusses the advantages of passwordless authentication. Eliminating passwords reduces data breaches and improves user experience by simplifying the login process. Lamb also addresses the technical challenges and economic implications of passwordless authentication methods like passkeys. In terms of user experience, what are the benefits of going passwordless? The vast majority of data breaches today involve a human element, and ... [Read More]

Jun 20th, 2024 - John Schnobrich on Unsplash Customers of the past could only address their general inquiries by phone. Customers of today have a whole range of possibilities to ask their questions. They can use phones or mails, chats, forms on the site, and social media. In addition to general requests, they can ask for financial information, leave feedback, challenge the quality of the service, and so on. Thanks to the shift towards customer centricity, customers are now in the heart of many businesses' ... [Read More]

Jun 18th, 2024 - In today's digital landscape, there is a plethora of data involved in all aspects of business operations, but without a strategic roadmap, it can become misinterpreted or misplaced. Continue reading as we delve into the world of data mapping, uncovering its significance in optimizing processes and steering businesses towards informed decision-making. What is Data Mapping Data mapping is the process of aligning or matching fields from one database or data source to another. It serves as a vital ... [Read More]

Jun 18th, 2024 - Customer Relationship Management (CRM) systems have evolved significantly over the past few years. As businesses become increasingly customer-centric, the demand for more sophisticated and integrated CRM solutions continues to rise. In 2024, the CRM landscape is poised for even more transformation, driven by technological advancements and changing business needs. The blog below will delve into the top CRM software development trends for 2024 that businesses should watch to stay ahead in the ... [Read More]

Jun 13th, 2024 - The martech industry is fast-growing, fast-evolving, and a bit overwhelming. A new tool crops up constantly. G2 data shows the number of products in the marketing software category grew by 15% in 2023. The famous martech map touts over 14,000 martech tools . There's just too much tech and not enough time to explore. But how do businesses decide which tools to use, how many they buy, and how many their marketing teams actually use? To discover the major trends in the martech landscape, G2 ... [Read More]