Our Award Winning Process ensures IT Decision Makers will:
Why work with others when Tech-Gofer checks ALL the boxes?
INSTRUCTIONS: Click any link below to go to Pre-Built Questionnaires which will gather all the information about your project. Once submitted, our team will review and build a detailed Executive Summary of the best Vendors who meet your requirements in 24-48 hours! It’s Just That Easy!
Backup as a Service (BaaS) protects the data, and typically allows for recovery of a file or server back to the customer's on-prem environment. Disaster Recovery as a Service (DRaaS) protects the business, and allows for recovery of the entire IT environment (servers, storage, networking, apps, data) in the cloud.
Colocation provides a secure data center environment for your IT infrastructure. The provider takes care of power, cooling, rack space, and bandwidth.
Connectivity encompasses WAN (SD-WAN, MPLS, VPN), Internet (fiber, broadband), point-to-point, voice, and more. It includes services from both traditional telecom and regional fiber providers.
This lightweight version of the Connectivity IQA captures only the most essential fields needed to obtain pricing. For a more detailed assessment, consider completing the full Connectivity IQA.
Contact Center as a Service is a SaaS solution that replaces traditional brick-and-mortar call centers, allowing agents to work from any location. Additional benefits include built-in redundancy, flexibility, and scalability.
Customer Experience (CX) Artificial Intelligence (AI) software augments contact center environments by providing advanced self-service options for customers, virtual assistants for human agents, and the ability to derive business insights from recorded customer conversation transcripts.
Desktop as a Service (DaaS) provides virtual desktops to end users, allowing them to use any device (laptop, tablet, phone, thin client). It differs from VDI (Virtual Desktop Infrastructure) in that the provider hosts and manages the desktop virtualization platform.
Email & Productivity is a managed SaaS solution providing hosted email, web & desktop applications (word processing, spreadsheet, presentation, etc.), file storage, and optionally voice. Popular solutions include Microsoft’s Office 365 & Microsoft 365, and Google Workspace.
Use this instead of email for a quicker response! Leverage this form if you have a question for the engineering team that doesn't fit a specific product IQA (whether it is too brief or too broad for an in-depth assessment).
Help Desk Services consist of outsourced help desk staffing, and do not typically include ticketing software. They can replace an internal help desk entirely, or provide augmentation during peak hours. Help Desk Services can reduce overhead, improve service, and increase productivity.
Hosted Fax or eFax is a scalable, highly available Internet service that replaces fax machines and fax servers. Users are able to securely send and receive documents using their phones or laptops.
Infrastructure as a Service (IaaS) provides virtual or physical servers on demand. The servers, storage, and network hardware are located in the provider's data center and abstracted from the customer.
Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP) are the top three public cloud platforms. When building and maintaining a public cloud environment, businesses often turn to Managed Services Providers (MSPs), for help with initial assessments and migrations, to ongoing security, compliance, backup, and DevOps, and all things in between.
Managed Services are generally remote, 24x7 services for IT infrastructure. They include proactive monitoring and alerting, patch management, engineering support, reporting and metrics, help desk for end users, and related maintenance and support. Managed Services support various IT environments, including on-premises, colocation, private cloud, and public cloud (AWS, Azure, Google, etc.).
Mobility is an approach to work in which employees can do their jobs from anywhere using a variety of devices (i.e. smartphones, tablets) for business purposes. Broadly, Mobility may include cellular voice & data plans, mobile telecom expense management (TEM), mobile device management (MDM) software, and mobility services (device ordering, kitting, repairs, reporting, inventory mgmt., etc.).
Penetration Testing is a simulated cyberattack on a system to find and exploit security weaknesses. It helps organizations see how hackers might break in, so identified issues can be fixed to improve security. This IQA will help customers define the scope of testing required to evaluate their environment.
Physical security services protect people, property, and assets. Solutions include access control systems, video surveillance, intrusion detection, perimeter security, and security personnel to monitor and respond to risks. The Physical Security IQA helps guide evaluation of vulnerabilities and needs in the physical environment.
Security covers a broad range of services, from managed firewalls and IDPS to DDoS mitigation and SIEM. Leading solutions analyze behavior to detect ever-changing threats, communicate with multiple systems to provide a comprehensive view into the environment, and include: 24/7/365 Security Operations Center (SOC) support for event notification and remediation.
SD-WAN is an evolutionary approach to the WAN that offers simplified management, quick turn-up, better application performance, improved resiliency, and cost savings when compared to traditional approaches. SASE, or Secure Access Service Edge, represents the convergence of networking and security functionality.
SIP trunking is a method of delivering voice over the Internet (VoIP), replacing legacy solutions such as analog lines (POTS) and digital PRIs. SIP trunks are delivered to a PBX over dedicated circuits or existing public/private connectivity.
Telecom Expense Management (TEM) involves the analysis of telecom service orders, inventory, bills and disputes, in order to reduce telecom spend. Telecom Management includes a la carte outsourced services across a business's entire telecom lifecycle, from initial orders to ongoing management to contract terms. It can include auditing, inventory creation, project management, trouble ticket management, and escalation management.
Unified Communications as a Service (UCaaS) is a managed PBX environment in the cloud that provides phone services to end users. It replaces on-prem PBXs as well as SIP, PRIs, and POTS lines.
Microsoft Teams is a workstream collaboration tool bundled with Microsoft/Office 365 licensing. Its features include persistent individual/group instant messaging, presence, audio/web/video meetings, file sharing, and (optionally) Cloud PBX to replace or augment an existing phone system. Microsoft partners with a large ecosystem of service providers who offer multiple ways to enable PSTN dialing, as alternatives to the basic Calling Plans available directly from Microsoft.
VMware is the most widely used hypervisor to virtualize workloads in data centers and private cloud environments. Following Broadcom's acquisition of VMware in November 2023, massive changes to the partner program and licensing model rolled out in 2024. Many customers and service providers have been negatively impacted, often in the form of price increases, and want to understand their options.
Wireless and IoT services offer adaptable connectivity options, traditionally used as backups, but increasingly serving as primary connections where landline access is limited or a wireless-first approach is preferred. With IoT integration, they enable real-time monitoring and enhanced network resilience. This IQA will help facilitate identifying the best solution(s) for various use cases.
Fri, October 10, 2025
Bytes & Birdies: Atlanta IT Executives' Charity Golf Scramble, TBD
Register Now
IT Leaders are currently under immense pressure, with the urgency of digital transformation echoing in every boardroom. While it's a buzzword for some, for IT Professionals like you, it translates into an exhaustive list of technology-related demands that seem to grow with each passing day, all driven by the ever-changing needs of your organization. Also, these demands need to be addressed yesterday right?
Do you find yourself extinguishing daily tech "fires," battling against unrealistic project deadlines, and warding off relentless tech salespeople—all while managing a tightening budget? We know and Tech-Gofer can make your life significantly easier.
Being an IT leader doesn't require you to be an expert in everything. In fact, that's impossible so when it comes to devising top-notch strategies, identifying reliable vendors, scrutinizing contracts, and seamlessly implementing and managing tailored tech solutions for your business challenges, Tech-Gofer is the best resource to help you every step of the way.
Since 2007, Our Team has a proven track record of successfully implementing a variety of technology solutions for hundreds of Clients. We are fully prepared and ready to do the same for you, ensuring your success with the peace of mind you've made the right choice in partnering with Tech-Gofer.
As a tech decision maker, we know you’re more than capable of finding, evaluating, and implementing tech solutions yourself. But with the ever-increasing demands on your department, limited bandwidth, and uncertainty around the newest tech, why not allow the experts at Tech-Gofer to handle it all for you?
Stop being a glorified tech task rabbit, and become an empowered tech leader. Schedule a call to see exactly how Tech-Gofer can help with your specific challenges.
