Jun 21st, 2024 - Network security has changed drastically in the last 10 years. Gone is the old perimeter-based defense model. The rapid expansion of cloud computing and the explosion of remote work that accompanied the COVID-19 pandemic have led to the adoption of two complementary but different models of network security: zero trust and secure access service edge No more limits Once upon a time, an organization's networks had a physical limit. When you got to the office and booted your PC, you were on the ... [Read More]

Jun 21st, 2024 - Customer service has long been a critical component of business success, but the advent of AI and machine learning is transforming the landscape. These technologies are not just enhancing customer service—they are revolutionizing it. By automating routine tasks, providing personalized experiences, and predicting customer needs, AI and machine learning are setting new standards for efficiency and satisfaction in customer interactions. Enhancing Efficiency with AI Artificial Intelligence ... [Read More]

Jun 21st, 2024 - Hybrid work, SD-WAN, and digital-first adoption make enterprises more vulnerable to attack, increasing the need for SSE solutions, the company says. Tata Communications has entered the fast-growing SASE market with a hosted offering for global enterprises. It said that Hosted Secure Access Service Edge (SASE), offered in partnership with unified SASE platform vendor Versa Networks, "converges software-defined wide area networks (SD-WAN) and secure service edge (SSE) capabilities in a single ... [Read More]

Jun 21st, 2024 - Compare NetSuite CRM and Salesforce to determine which CRM is best for your business. Explore features, pricing and suitability to find the perfect CRM solution for your needs. NetSuite CRM and Salesforce are both customer relationship management software that offer cloud-based marketing and sales tools for users to manage client interactions. While NetSuite CRM is offered within an ERP, Salesforce is primarily a CRM solution with multiple other products and services. Salesforce is the more ... [Read More]

Jun 20th, 2024 - Take a guess at filling in the blank here: _______ is to AI Agents as Data is to AI Models The answer, as you likely surmised from my headline, is APIs . Let's discuss why… Data is the differentiation in AI models For the past year and a half, the hyper hype cycle of AI madness has agreed on only one clear truth: data will be your most strategic asset in the Age of AI . LLM AI engines from OpenAI, Google, Anthropic, Meta, et al., are ultra-powerful — but increasingly commoditized. ... [Read More]

Jun 20th, 2024 - Friday, 21 Jun 2024 What are the challenges in traditional data collection? Traditional data collection methods, such as manual data entry, survey paper forms, and indirect data gathering from third-party sources, face significant challenges. Other traditional methods include tracking cookies, IP tracking and website analytics, which often collect data without explicit user consent. These methods often need more direct interaction and transparent communication with customers, making them prone ... [Read More]

Jun 20th, 2024 - Discover how businesses can benefit from LC/NC solutions and why democratizing data access is essential for agile decision-making. Imtiaz Mohammady, CEO of Nisum, explores how leveraging low-code/no-code solutions and generative AI can empower business units to manage their data pipelines and automate tasks, fostering agility and enhancing decision-making processes. In 2023, a triple squeeze of economic pressure and tech talent with a high price tag led Chief Information Officers (CIOs) to ... [Read More]

Jun 20th, 2024 - Strategic advice on AI implementation, data privacy and accessibility best practices and seamless martech integration. My previous article, " 3 pointers to navigate the confusing martech marketplace ," offered essential strategies for navigating the evolving martech landscape. Staying updated with new strategies and tools is crucial for driving your martech transformation as this ecosystem grows.  It's just as important to approach this transformation with a strategic, deliberate and ... [Read More]

Jun 20th, 2024 - Think back to March 2020, when remote work was brand new and conversational generative AI was associated with the likes of science fiction. Clearly, a lot has changed. Work from home (WFH) and AI are the two big acronyms that have entered our vocabularies since the pandemic, and both bring their own opportunities and challenges for workplaces — but especially for their IT departments. Securing and operating hybrid environments has brought about new challenges for IT departments as they ... [Read More]

Jun 18th, 2024 - In today's digital landscape, there is a plethora of data involved in all aspects of business operations, but without a strategic roadmap, it can become misinterpreted or misplaced. Continue reading as we delve into the world of data mapping, uncovering its significance in optimizing processes and steering businesses towards informed decision-making. What is Data Mapping Data mapping is the process of aligning or matching fields from one database or data source to another. It serves as a vital ... [Read More]