Event Info/New


Ml Market Analytics Predictive Analytics Data Research
- Saturday, 6 Jul 2024 As organizations aim to succeed within a dynamic business world today, they are always looking for advantages over competitors. Predictive analytics is one of the strongest tools they can employ. This strategy uses data forecasting future trends and behaviors but the arrival of AI(Artificial Intelligence) and ML(Machine Learning) has greatly improved it especially in market research through most precise results as well as insights. Understanding Predictive Analytics ... [Read More]


Contact Customer Center Experience Agents Contact Center
- In a world where most customers will leave a brand after just one or two bad experiences ( Morning Consult ), customer experience (CX) is a top priority for Hong Kong's business leaders. A Metrigy  report found that 65% of companies were increasing CX spending in 2023, reflecting its critical importance. Historically, contact centers have been a source of frustration for businesses, often viewed as a necessity plagued by high turnover, lack of expertise, and inefficient processes. In Hong ... [Read More]


- In today's fast-paced digital landscape, businesses are continually seeking ways to innovate and remain competitive. One of the most transformative approaches is through no-code/low-code app development . This methodology empowers businesses to drive their IT initiatives without the need for extensive programming knowledge. In this article, we delve into how no-code/low-code app development can revolutionize your business-led IT strategies. Understanding No-Code Low-Code Development ... [Read More]


Security Sase Network Access Cloud Service
- Software-Defined Wide Area Network (SD-WAN) manages and optimizes the delivery of network services across multiple locations. Secure Web Gateway (SWG) protects users from web-based threats by filtering malicious content, including malware, phishing attempts, and unauthorized websites. Zero Trust Network Access (ZTNA) ensures secure access to applications and data by verifying the identity and context of users and devices, regardless of their location.   Secure Access Service Edge (SASE) ... [Read More]


Salesforce Business Services Admin Salesforce Admin Services Administrator
- The Salesforce CRM is renowned for assisting businesses in improving their operations and streamlining business processes including sales, marketing and customer service. Nevertheless, the effective management and optimization of this CRM calls for expertise and ongoing support. This is where Salesforce administrators and Salesforce admin services come into the picture. A Salesforce administrator solves your business problems through the customization of your CRM platform. These professionals ... [Read More]


Customer Crm Data Strategies Insights Businesses
- Improving CRM Strategies with AI In the ever-evolving landscape of customer relationship management (CRM), businesses must leverage advanced technologies to stay competitive. Artificial intelligence (AI) has emerged as a game-changer, offering unparalleled insights into customer behaviors and needs. By integrating AI into CRM strategies, companies can enhance their ability to understand and engage with customers, ultimately driving higher satisfaction and loyalty. This article explores how AI ... [Read More]


Martech Solutions Martech Report Customer Deals Market
- The martech industry has reached saturation. Explore the challenges vendors face and strategies to adapt in an era of declining net-new deals. Based on my conversations across the marketing technology landscape, we're at saturation. Net new deals are dwindling, with the market resembling a stagnating pond instead of a dynamic ecosystem. The industry's growth, once fueled by a relentless drive for innovation and differentiation, now sputters as most companies have what they need (and if they ... [Read More]

Source: martech.org

Network Netops Automation Teams Code No Code
- In this Help Net Security interview, Lingping Gao, CEO at NetBrain , discusses the challenges NetOps teams face in maintaining production services due to outdated processes and growing infrastructures. No-code automation has the potential to address these challenges by allowing engineers to automate repetitive tasks, thereby enhancing efficiency and mitigating the risk of failures. What are the current challenges NetOps teams face in managing network infrastructures? Simply put, NetOps teams ... [Read More]


Customer Strategy Omnichannel Data Businesses Engagement
- Leveraging data and technologies, businesses can create tailored messages that boost engagement and drive revenue. A cohesive omnichannel strategy aligns all channels, improving customer understanding and driving more effective marketing strategies. strategy is essential for businesses seeking to meet and exceed customer expectations. An effective omnichannel approach ensures seamless and consistent interactions across all of a brand's touchpoints, including online, in-store, mobile and social ... [Read More]

Source: cmswire.com

Security Sd Wan Sd Wan Organizations Devices
- Let's learn why SD-WAN is gaining popularity, how CIOs can implement it, and its benefits. The global cyber threat landscape continues to become a concern for organizations, with the number of reported attacks growing consistently. Last year saw a 90% increase in ransomware cases, wherein the victims were publicly extorted. Around 5,000 organizations were affected, twice the number of victims recorded in the previous year. Also, ransomware-as-a-service is a growing problem as cybercriminals use ... [Read More]

Source: cio.com