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Enhancing CRM Strategies with AI for Deeper Customer Insights
Customer Crm Data Strategies Insights Businesses
Jul 4th, 2024 - Improving CRM Strategies with AI In the ever-evolving landscape of customer relationship management (CRM), businesses must leverage advanced technologies to stay competitive. Artificial intelligence (AI) has emerged as a game-changer, offering unparalleled insights into customer behaviors and needs. By integrating AI into CRM strategies, companies can enhance their ability to understand and engage with customers, ultimately driving higher satisfaction and loyalty. This article explores how AI ... [Read More]

Source: ventsmagazine.com
CX Trends Set to Transform the Insurance Industry in 2024 and 2025
Insurance Customer Customers Companies Digital Insurers
Jul 4th, 2024 - In the past, insurance companies used to focus on products instead of customers. Getting insurance or making a claim was a long and impersonal process, where customers often felt like just another number. Then, things started to change with the internet and smartphones. Insurance companies began to see the importance of focusing on customer needs and service experience. This was because technology started to give customers more options and control, and they started to expect better and faster ... [Read More]

Source: marketingtechnews.net
The Role of Automation in Enforcing the Principle of Least Privilege
Access Privilege Security Principle Least Privilege Systems
Jul 3rd, 2024 - As businesses continue to expand their reliance on cloud security and privileged access management , the imperative to implement least privilege access in a manner both effective and efficient cannot be overstated. Yet, with the increasing complexity of information systems and the proliferation of privileged accounts, manually administering and enforcing the least privilege principle poses substantial challenges. However, through automation, companies can now achieve fine-grained access ... [Read More]

Source: securityboulevard.com
The Top 5 Benefits of Automated Incident Response
Response Threats Security Automation Incident Threat
Jul 3rd, 2024 - Thursday, 4 Jul 2024 Contents 1: Faster Detection and Response Times Speed of Automated Systems Comparison with Manual Processes Real-World Examples 2: Enhanced Accuracy and Consistency Minimizing Human Error Consistency in Response Impact on Compliance and Reporting Improving Incident Response through Machine Learning 3: Increased Efficiency and Productivity Resource Optimization Focus on Strategic Activities Reducing Burnout and Improving Morale 4: Improved Threat Analysis and Reporting ... [Read More]

Source: techiexpert.com
How martech vendors can navigate the slow death of net-new deals
Martech Solutions Martech Report Customer Deals Market
Jul 3rd, 2024 - The martech industry has reached saturation. Explore the challenges vendors face and strategies to adapt in an era of declining net-new deals. Based on my conversations across the marketing technology landscape, we're at saturation. Net new deals are dwindling, with the market resembling a stagnating pond instead of a dynamic ecosystem. The industry's growth, once fueled by a relentless drive for innovation and differentiation, now sputters as most companies have what they need (and if they ... [Read More]

Source: martech.org
10 ways AI can make IT more productive
Tasks Teams Data Business Software Team
Jul 2nd, 2024 - Every IT leader wants to build a productive organization. AI is ready to help. When it comes to maximizing productivity, IT leaders can turn to an array of motivators, including regular breaks, free snacks and beverages, workspace upgrades, mini contests, and so on. Yet there's now another, cutting-edge tool that can significantly spur both team productivity and innovation: artificial intelligence. Any task or activity that's repetitive and can be standardized on a checklist is ripe for ... [Read More]

Source: cio.com
How Banks and Big Tech Use AI to Modernize Workflows
Tasks Data Workflows Intelligence Technology Pymnts
Jul 2nd, 2024 - Unlocking operational leverage is the name of the game for today's businesses. In the face of ongoing macroeconomic uncertainty , controlling for what is controllable while making the most of available resources is emerging as a way to capture growth. For instance, Amazon is equipping its finance teams with generative artificial intelligence (GenAI) tools designed to support and evolve legacy workflows across areas such as fraud detection, contract review, financial forecasting, personal ... [Read More]

Source: pymnts.com
Leveraging no-code automation for efficient network operations
Network Netops Automation Teams Code No Code
Jul 2nd, 2024 - In this Help Net Security interview, Lingping Gao, CEO at NetBrain , discusses the challenges NetOps teams face in maintaining production services due to outdated processes and growing infrastructures. No-code automation has the potential to address these challenges by allowing engineers to automate repetitive tasks, thereby enhancing efficiency and mitigating the risk of failures. What are the current challenges NetOps teams face in managing network infrastructures? Simply put, NetOps teams ... [Read More]

Source: helpnetsecurity.com
No Excuses: Time to Build a Cohesive Omnichannel Engagement Strategy
Customer Strategy Omnichannel Data Businesses Engagement
Jul 1st, 2024 - Leveraging data and technologies, businesses can create tailored messages that boost engagement and drive revenue. A cohesive omnichannel strategy aligns all channels, improving customer understanding and driving more effective marketing strategies. strategy is essential for businesses seeking to meet and exceed customer expectations. An effective omnichannel approach ensures seamless and consistent interactions across all of a brand's touchpoints, including online, in-store, mobile and social ... [Read More]

Source: cmswire.com
The importance of integrating security in planning and implementing SD-WAN
Security Sd Wan Sd Wan Organizations Devices
Jul 1st, 2024 - Let's learn why SD-WAN is gaining popularity, how CIOs can implement it, and its benefits. The global cyber threat landscape continues to become a concern for organizations, with the number of reported attacks growing consistently. Last year saw a 90% increase in ransomware cases, wherein the victims were publicly extorted. Around 5,000 organizations were affected, twice the number of victims recorded in the previous year. Also, ransomware-as-a-service is a growing problem as cybercriminals use ... [Read More]

Source: cio.com